Bead Meadow · iOS
How can we help?
Get help with your game, local progress, and settings. For a question or a problem, contact us directly.
Common questions
Where is my game progress saved?
Your levels, rewards, in-game items, and settings are saved locally on your device. Bead Meadow does not provide account sign-in or a developer-operated cloud save service.
Can I move my progress to another device?
The game does not offer cross-device progress sync. Any restore from an iOS device backup depends on your Apple settings and backup contents; we cannot guarantee recovery or restore a save from our servers.
The game freezes, closes, or does not start.
Close and reopen the app, restart your device, check for an available app update, and make sure your device has free storage. Avoid deleting the app while troubleshooting, as this can erase your local progress. If the problem continues, email us with the steps that trigger it.
How do I change sound, music, or vibration?
Open Settings in the game to change sound effects, background music, and vibration. If audio is still missing, check your device volume, silent mode, and connected headphones or speakers.
How do I delete my game data?
To remove the app and its local data, use Settings → General → iPhone Storage → Bead Meadow → Delete App (or iPad Storage on iPad). Offload App keeps app documents and data. Deleting the app can permanently erase progress. Any device backup is managed separately through your Apple settings.
How do I make a privacy request?
Email [email protected] with the subject “Bead Meadow — Privacy”. You can ask about our data practices or request access, correction, or deletion of information you have sent to support. Do not send passwords or payment card information.